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Triple Constraints – Friend
or Foe?
By Denise DeCarlo, PMP
Many people have heard of the triple constraints, but do you really
leverage them? The triple constraints are defined as Scope, Time
and Resources, frequently diagrammed as a triangle with each side
of the triangle containing one of the triple constraints. Scope
consists of the work necessary to be performed to produce the results
desired for the project. Time, of course,
is the duration of time the project will consume to complete the
defined scope. Resources include the money and effort expended on
people (labor), services and products (for example the purchase of
hardware, building materials, software, manufacturing components,
etc.)
Leveraging the triple constraints by determining a distinct priority
of the components, and managing the project to that prioritization
can enhance the chances for project success.
Ask your project sponsor at the beginning of the project to prioritize
the triple constraint components. Frequently they will say, “They
are ALL important”. They are indeed all important but they
should not be treated equally! Undoubtedly one of the triple constraints
is more important relative to the others. For example; is the end
date non-moveable due to other business commitments, regulatory considerations,
or other mandatory stipulations? Or maybe the budget is fixed and
your project can absolutely not exceed the approved budget level – or
maybe scope is critical because you are attempting to obtain a competitive
edge and your company wants to be the first in the marketplace with
a given product. Find out from your sponsor which of the triple constraints
is most important (and why), followed by the 2nd constraint, and
then the last one.
As the project manager you will make decisions every single day
based on the priorities of the triple constraint. If your sponsor
has indicated to you that TIME (i.e. the end date) is the first priority,
followed by resources (money) and then scope, you will do anything
possible to achieve the planned end date by first reducing scope
(because it’s the lowest priority of the three) and then by
incurring additional resources to ultimately meet the desired end
date.
This may seem “basic or obvious” but all too often we
don’t have this conversation with the sponsor and the project
manager either assumes a priority of the triple constraint based
on their perception of the situation (which might be wrong) or worse
yet – the
project manager attempts to treat all three triple constraint components
as being equal and fails miserably because it is literally impossible
to do so. Changing
one triple constraint almost always has an impact (positive or negative)
on
the other two triple constraints.
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