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Bringing in a sponsor to sincerely discuss what has been accomplished,
discuss the enduring need for project deliverables, thank the team
for it's efforts, and encourage continued performance (along with
other team building activities similar to the kickoff meeting) will
serve to renew a team's energy and sense of purpose.
Day-to-day Conversations - The project manager that makes
an effort to have one-on-one conversations with project team members
on both a business and personal level, can boost the esteem of individuals
and the team as a whole. There are two pivotal questions that can
be posed to team members to enhance a sense of belonging and purpose: "What
does this project mean to our customer?" and "What does this project
mean to you?". A project manager that poses these questions and carefully
listens to the answers can accomplish a lot with her/his team members
including: a reflection of genuine purpose for the project and the
need for the individual to be part of the solution; an affirmation
of the appropriate understanding of the customer needs (or an expansion
of the PM's perception of the customers needs!), and a genuine sense
of concern for the employee by management. Working to boost the feelings
of well being in each employee will increase the probability of creating
a high-performance team.
Informal Team Meetings - Project managers that follow the
Management By Walking Around (MBWA) approach can engage in conversations
with team members and gather folks together to quickly disperse information,
collect opinions, and solve small problems. The project manager that
works this way can realize many advantages - their team members feel
their opinions count, team members get a sense their project manager
is available and accessible, and problems can get solved before they
start to grind energy out of the team. Often, the information exchanged
at an "agenda-less" informal conversation can empower team members
and keep the project manager informed in real-time. This helps a
team perform well, and performing well boosts team morale.
Final Contribution Summaries - The celebration of delivery
and acceptance of the final deliverable can solidify the sense of
pride and accomplishment within the team and cause the memories of
working on the project to be positive one. This will help the project
manager when working with these team members in the future. More
important however, a project manager who is diligent about documenting
a one or two paragraph summary of the contributions of each team
member and sending that to the team members management team will
earn a loyal team member for future projects - and bring the project
manager a step closer to having a team with high morale before a
new project even starts.
So, team building is not about AN event, it is about a series of
small instances that are positively exploited by a project manager
who is mindful of his/her team. So, when you go into work tomorrow,
don't tie yourself up in knots thinking about the expense of a ropes
course, just order a pizza, put a smile on your face and walk the
halls. You'll see a difference in your team very quickly!
Bob McGannon is a Founder and Principal of Mindavation, a company
that performs leadership training, creativity workshops, motivational
speaking, team building consulting and project management training..
Mindavation can be reached via the web at WWW.MINDAVATION.COM or
by calling 1-877-544-MIND.
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