Seek First to Understand - This is right out of Stephen Covey's "Seven Habits", and it is right on the money. Project managers that will listen first, in a non-judgmental way, are perceived as approachable by their employees. Employees that are not fearful will bring issues and recommendations for change to their project leaders. This input is invaluable, as it can lead to significant improvements for the organization, or it can serve as an early warning for upcoming issues. Approachability is key for any project manager who wants employees to feel as if they are part of the solution to problems, and part of the success for the project.

Demonstrate a Strategy - Define distinct goals for the project organization, and draw connections between those goals and the tasks you require your team members to perform. Employees that understand the project direction, and can visualize their role in that direction will work with greater focus, and have more confidence in their leadership. This understanding can also lead to idea generation, which can accelerate the improvement process for the organization and in turn can lead to more opportunities for the ambitious employee.

Employ "Contagious Enthusiasm" - Managers that demonstrate a genuine excitement for the business that is being performed can generate a sense of caring that transcends employees' individual capabilities. Like a sports team that is shooting for the championship, teams lead by a project manager that is enthusiastic can consistently perform at greater levels than previously displayed. Applying enthusiasm can instill buy-in to project or sub-team goals, encourage innovative thinking, and assist leaders in taking their organizations to new levels.

Bob McGannon is a Founder and Principal of MINDAVATION, a motivational speaking, team building and leadership coaching company. MINDAVATION can be reached via the web at WWW.MINDAVATION.COM or by calling 877-544-MIND.

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