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The Hard Truth About Soft Skills - A People Management Guide for Project Managers
Course Length: 3 days
Course Hours: 8:30 a.m. - 4:30 p.m.
Professional Development Units (PDU's): 21
Public Course Price: $1500. Corporate customers and government agencies - please call 1-866-888-MIND for pricing of on-site courses.
Course Description: Projects rarely fail due to technical problems. The most common reason for failed projects stems around the inability to effectively communicate with others. Project management is an art and your success is dependent upon your ability to swiftly navigate the day-to-day challenges of working with others.
This seminar uses the Strength Deployment Inventory (SDI®) to challenge and hone communication skills for the various interactions with team members, management, customers, vendors and sponsors that a project manager must deal with throughout the life of a project. The course will focus on motivational values, relationship awareness, how to understand and develop your team members, developing your leadership skills, conflict management, negotiation skills, motivating your team, interacting with management and executives, and how to make tough decisions easier.
Key Learning Objectives
- Develop an understanding of relationship awareness through the Strength Deployment Inventory (SDI®)
- Assess your motivational values and learn how to leverage the motivational values of others effectively
- Assess your leadership skills and personal strengths and improve the impression you make on team members and management
- Determine your team needs and understand how their needs impact your projects
- Discuss negotiation tactics to effectively handle sticky situations with your customer, team members, vendors and sponsors
- Learn how to say "no" without turning people away
- Comprehend conflict management and how to use it to your advantage
- Understand methods to motivate team members on a shoestring budget
- Develop skills to handle the tough decisions a project manager faces each day
PMBOK® Guide Knowledge Areas
covered in this course:
Project Communications Management
Project Human Resource Management
Project Scope Management
Audience: This course is intended for
project managers, team leaders, business analysts and managers responsible for
managing
projects.
Course Prerequisites: There
are no pre-requisites for this course. It is intended for students with an intermediate skill level.
