Intelligent Disobedience - The Difference Between Good and GREAT Project Managers

Course Content:

Intelligent Disobedience Concept and Definition
o Intelligent disobedience definition
o How intelligent disobedience applies to project management
o What intelligent disobedience is NOT
o Intelligent disobedience and its support of professional ethics
o Discuss appropriate situations to apply intelligent disobedience
o Reinforce the results of using intelligent disobedience

Intelligent Disobedience Leadership
o Discuss the characteristics of an intelligent disobedience leader
o Environment considerations to be analyzed
o Determine your intelligent disobedience limits
o Review different techniques you can apply on your projects

Managing People via Intelligent Disobedience
o “People who are difficult” versus “difficult people”
o Techniques for influencing stakeholders
o Negotiating from a “weak” position - strategies
o Assessing and managing your sponsor

Dealing with Difficult People
o People who are acting “difficult”
o People with genuine character flaws
o Strategies for handling each “difficult person” type