Project Communication Management

Course Content:

Communications Planning
o Defining stakeholders
o Conducting a stakeholder analysis
o Identifying the key stakeholders
o Determining the information needs of the stakeholders
o Determining the elements of the communication plan


Information Distribution
o Creating an information gathering process
o Using a project workbook to manage communication
o Creating templates for project status reports
o Creating templates for disseminating project information to stakeholders
o Creating a timeline for information sharing
o Estimating the cost of the communication effort
o Use of technology in information sharing

Performance Reporting
o Identifying appropriate metrics
o Using earned value analysis
o Creating meaningful status report requirements
o Techniques in performance reporting

Administrative Closure
o Preparing for project closeout
o Administrative closeout activities
o Organizing a project closeout meeting
o Preparing lessons learned