The Hard Truth about Soft Skills – A People Management Guide

Projects rarely fail due to technical problems. The most common reason for failed projects stems from the inability to effectively communicate with others. Project management is an art and your success is dependent upon your ability to swiftly navigate the day-to-day challenges of working with others. This seminar will challenge and hone communication skills for the various interactions with team members, management, customers, vendors and sponsors that a project manager must deal with throughout the life of a project. The course will focus on personality types, how to understand and develop your team members, developing your leadership skills, conflict management, negotiation skills, motivating your team, interacting with management and executives, and how to make tough decisions easier.