Service Management

Service Management

Thinking in services is a powerful thing as it changes the focus from processes to clients, from technology to creating value. Having a defined service portfolio means that all the value that can be derived from a set of assets is known and agreed (often in Service Level Agreements). Mindavation loves bringing the pieces together that reside within your organisation (or available from elsewhere) to create the receipe that you will follow in achieving the outcomes your assets, processes and services deliver.