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Last updated: March 2026
Privacy Policy
Mindavation is committed to the ethical collection and use of personally identifying information that we may gather when you contact us, visit our website, or use the services of Mindavation. By accessing or using Mindavation’s website/services, you expressly consent to the collection, processing and use of your personal information according to this Privacy Policy.
The information shared with us will NOT be shared with third party organisations unless we are obliged to by the relevant law.
Mindavation uses “cookies” and other technologies to collect data that enables us to better understand and improve the usability, performance and effectiveness of our website. If you do not want Mindavation to send cookies to your browser, you can set your browser options to reject cookies or notify you when a website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of the Mindavation website.
We also gather general information and uses Google Analytics to analyse visits to our website. We are always seeking to improve our online presence to provide the best online experience possible for our customers.
Importantly, Mindavation will not sell your personal information to third parties. If you wish to change the types of communications you receive from us, you may do so by emailing your request via the contact page.
By law, we must retain some customer information for a minimum of five years. However, we do not retain clients’ personal information longer than is necessary for the purposes of compliance with the law and routine administration.
We keep customer information in a controlled facility, secured against unauthorised access. Proof is always required before information is released to any person, including the customer. Your continued use of the website following the posting of changes will mean you accept those changes.
If you have any queries or comments concerning our privacy policy, please contact us.
Transparency Policy – Artificial Intelligence
Mindavation is committed to using Artificial Intelligence (AI) responsibly to strengthen our people development, coaching, training and business transition work with private and public organisations. We believe AI can help us better understand people development needs while maintaining the human connection at the heart of everything we do.
We use AI tools to supportive our work, not as a decision-maker. AI will be applied to tasks such as:
- Administrative support: Scheduling, documentation, and research to free up time for meaningful human interaction
- Content development: Drafting initial frameworks and materials that our coaches then refine and personalise
- Data insights: Analysing feedback patterns to improve our programs (always anonymised).
Importantly, AI never replaces human coaching, makes decisions about people, or handles confidential client conversations without human oversight. We comply fully with the ACT Human Rights Act and Privacy Act.
For our clients, our use of AI means:
- Faster turnaround on materials and resources
- Data-driven insights that improve our programs
- Your coaching experience remains deeply human and tailored to your needs.
We actively manage AI risks through:
- Bias prevention: Regular review of AI outputs for fairness and accuracy
- Human oversight: All AI-generated materials are reviewed and approved by Mindavation’s qualified coaches
- Privacy protection: Client data is never used to train external AI systems
- Transparency: Clear disclosure when AI has been used to support the development of people development materials or frameworks.
Note: Both our Privacy and Transparency Policies are reviewed quarterly and updated annually. For any questions, contact [email protected]